WHO ARE THE DELIVERY SERVICE PROVIDERS THAT LITTLELUSSO ENGAGES?
For domestic delivery within Australia, your items will be shipped to your waiting hand via Australia Post (AusPost)/Express Courier International or Sendle. For shipping to New Zealand, it will be shipped via Australia Post.
WHAT IS THE ESTIMATED DELIVERY TIMEFRAME?
LittleLusso will always dispatch an order within one working day once payment is received. We will always select the courier service that will reach you quickest and provide you with the estimated delivery date in our communication with you.
As a general rule of thumb, a regular parcel post will take 2 to 6 working days in Australia (depending on your location) and 3 to 10 business days to New Zealand (depending on your exact location). Please allow a little bit extra if you are living slightly off the city areas or areas not within the service providers’ standard delivery network.
WHAT ARE THE POSTAGE OR SHIPPING CHARGES?
LittleLusso offers FREE standard parcel post within Australia with a minimum purchase of A$60. Plus, we are not charging sales tax on your purchase at the moment! (Products that can only be personally hand-delivered within Sydney city will not be charged any transportation fee, it's on us!).
- There may sometimes be delayed deliveries to WA and rural areas of QLD, but please be assured that this should not happen often.
- Mailing to Australian external territories is subject to customs regulations for parcels as indicated by AusPost.
- Purchases made on weekends and public holidays will be processed on the next business day.
- You will receive an email correspondence from us when we dispatch your order. Estimated delivery times are to be used as guide only.
- LittleLusso should not be held responsible for possible delays caused by payment authorisation or any loss or damage in goods occurring in transit.
- For goods to be delivered to international locations (i.e., outside Australia), please ensure that you are clear on the custom clearance guidelines in your area to avoid additional charges.